Do you just offer cancellation on its own? I don’t need anything else.

Several of our plans include trip cancellation. We don't currently offer a "cancellation-only" plan.

Can I omit some of the coverage that I don’t need?

Our products are complete benefit packages; coverage can’t be omitted. We do offer a line of products with varying benefits and limits and are confident one of our plans will be the right fit for you.

Who counts as a “Family Member”?

For our Worldwide Trip Protector Plus, Worldwide Trip Protector, and Worldwide Trip Protector Lite Plans the definition is as follows:
“Family Member” means any of the following: Your or Your Traveling Companion’s legal spouse (or common-law spouse where legal), legal guardian or ward, son or daughter (adopted, foster, step or in-law), brother or sister (includes step or in-law), parent (includes step or in-law), grandparent (includes in-law), grandchild, aunt, uncle, niece or nephew or Domestic Partner.

For our Medical Protector plans the definition is as follows:

"Family Member" means Your legal or common law spouse, parent, legal guardian, step-parent, grandparent, parents-in-law, grandchild, natural or adopted child, step-child, children-in-law, brother, sister, step-brother, step-sister, brother-in-law, sister-in-law, aunt, uncle, niece or nephew, Domestic Partner who reside in the United States, Canada or Mexico.

Who can I list under the same plan?

Anyone who resides in the same household can be on the same plan, otherwise they must be on separate policies.

Can I add to/change my plan’s trip cost at a later date if I make additional purchases for my trip?

Yes, you can add pre-paid and non-refundable trip costs as long as its prior to departure. Be sure to contact customer care within 21 days from the change of trip cost in order to be eligible for any time sensitive benefits.

When is the last day I can buy a plan?

You may buy a plan up until departure, however the coverage will not go into effect until 12:01 AM the following day.
For Example: If you buy a plan at 9:00 AM Monday the coverage will not go into effect until 12:01 AM Tuesday. If you buy a plan at 11:30 PM Wednesday the coverage will go into effect after 30 minutes at 12:01 AM Thursday.

What’s the difference between primary versus secondary coverage?

Primary coverage removes excess insurance limitations for Baggage and Personal Effects and Accident and Sickness Medical Expense. If you have primary coverage with us you will submit a claim directly with us first, whereas if your coverage is secondary you must go through your other provider(s) first. If they deny you or do not cover the full amount then you may file a claim with us.

Is coverage unavailable when traveling to certain countries/areas?

Our policies offer worldwide coverage.

What information do I need in order to purchase travel protection?

You will need to know the following information for each traveler on a plan:

  • Name
  • Date of Birth
  • Trip Cost (per person)
  • The address they reside at
  • An email address
  • A phone number
  • Primary destination
  • Trip deposit date

How do I calculate my trip cost?

Your trip cost is anything that is prepaid and non-refundable. If paying with miles or reward points please see question below.

Is there reimbursement for miles or reward points? How do I insure them?

We do offer coverage for reimbursement of miles and reward points. With the Worldwide Trip Protector Plus, Worldwide Trip Protector, and Worldwide Trip Protector Lite Plans, you can to file a claim up to $250 per person to return the points/miles on the account they were removed from if you were forced to cancel your trip for a covered reason. The benefit is a part of the base program, therefore; you do NOT have to insure the miles/points.

If I need to be medically evacuated, will I be flown straight home?

The emergency assistance company we use will transport you to the closest facility up to U.S. standards. If deemed medically necessary by the onsite Physician and the Physician on-call with the emergency assistance company, you will be transported back to the U.S.

If needed, what is the process of being medically evacuated?

You would call On Call International, our emergency assistance company, and they would work with you and the On Site emergency team/personnel to evacuate you in whatever way was medically necessary, to the closest medical facility up to U.S. standards. If you would like to learn more about the medical evacuation procedure, please refer to your Plan Document for more specific details.

What’s the difference between Cancellation and Interruption coverage?

If you are not able to take your trip due to a covered reason you would file a cancellation claim. If you have departed for your trip and have to return home for a covered reason you would file a trip interruption claim. See Our Chart for Cancellation and Interruption Covered Reasons.

See Also:
  • SSD价格持续下探:部分产品今年降幅接近腰斩SSD价格持续下探部分产品今年降幅接近腰斩-手机行情 2019-05-18
  • 林一:中国戏曲“走出国门”的新思路 2019-05-18
  • 用谷歌街景欣赏酒庄风采 2019-05-12
  • 老干部同志,你是否愿意让别人骑在你头上拉丝拉尿?[哈哈] 2019-04-27
  • 英军新货F-35B“随意”停放?前特种兵称一晚就能全干掉 2019-04-23
  • 母亲节丨童言无忌 幼儿园的“10后”们想对妈妈说.... 2019-04-23
  • 项俊波案一审在常州开庭 被控受贿1942万 2019-04-06
  • 这些水果越新鲜越不能吃 放一放更好吃 2019-04-03
  • 开创工商联两个健康工作新局面 2019-04-03
  • 宣传体彩 传递健康 体彩服务实用又暖心 2019-03-30
  • 为丰富百姓餐桌提供更多选择(打开对外开放新局面) 2019-03-29
  • [网连中国]赛龙舟 包粽子 办诗会……全国各地品民俗迎端午 2019-03-29
  • 【学习时刻】全国人大代表李扬:总书记重提上海自贸区的世界意义 2019-03-25
  • 上饶高铁经济试验区:改善高铁沿线环境 打造整洁市容市貌 2019-03-20
  • 你看懂原文了吗?不懂不要装懂。 2019-03-16
  • 191| 532| 633| 575| 456| 512| 547| 50| 787| 737|